Alpha USA respects each individual’s right to personal privacy. We will collect and use information through our website, only in the ways disclosed in this statement. This statement applies to information collected on the following websites controlled by us: alphausa.org, alpharesources.org, teamalphausa.org, print.alpharesources.org, support.alphausa.org .
Part I. Information Collection
Alpha USA collects information through our websites at several points. Some of this information we will ask you to provide us with through the use of registration forms, while other types of information we collect involuntarily.
Alpha USA does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
Information Provided by You
We collect the following information about primary visitors: names, gender, date of birth, marital status, religion, telephone numbers, email addresses and geographical locations.
We may also collect names, gender, date of birth, marital status, religion, email addresses and geographical locations, which our users divulge about other people.
Automatic Collection of Information
We collect the following general data that is not personally identifiable information: Country of origin, ISP, IP Address, connection speed and browser type. We collect demographic data in order to monitor usage patterns. We collect this information through session information, browser cookies, and logging files.
We do employ cookies. A cookie is a small text file that our web-server places on a user’s computer hard drive to be a unique identifier. Cookies enable Alpha USA to track usage patterns and deliver customised content to users. Our cookies do have an expiration date. Our cookies do not collect personally identifiable information.
This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you’d like to opt-out, you can do so at https://mouseflow.com/opt-out. If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at firstname.lastname@example.org.
For more intormation on Mouseflow and CCPA visit https://mouseflow.com/ccpa.
Part II. Information Usage
Primary Use of Personal Information
The information collected by Alpha USA will be used for processing any orders or event registrations placed through any of our websites and for maintaining up to date records.
Users who provide information may receive email receipts or announcements.
Secondary Use of Personal Information
Registered users may receive additional announcements from us about products, services, and newsletters. Out of respect for the privacy of our users we present the option to not receive these types of communications. The information we collect may be used to create customer profiles based on browsing or purchasing history.
Sharing Data with Third Parties
We may share data with third parties such as technical gateways, suppliers, other national and local Alpha offices, technology suppliers and support companies, and other key contacts with whom it is necessary to share information. All data shared with third parties is for our day-to-day operations.
We will not sell information your information to any third parties.
Links from our Websites
We offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.
Changes to This Policy
If our policy on information collection or uses changes, will advise you by email within 5 working days of such a change.
Part III. Access to Information
Access to Personal Data
You may request a copy of the personal data that we keep about you in a readable format for a charge of $20.00. If you wish to obtain a copy of this personal data you may do so by contacting us in any of the following ways:
Email: email@example.com, Phone: 800-DO-ALPHA, Mail: Alpha USA, P.O. Box 7491 Carol Stream, IL 60197-7491
Alpha USA maintains the accuracy of our information by purging expired records.
Users may contact us about inaccuracies they may find by emailing firstname.lastname@example.org.
Part IV. Problem Resolution
If problems arise, users may contact Alpha USA by:
Email: email@example.com, Phone: 800-DO-ALPHA, Mail: Alpha USA, P.O. Box 7491 Carol Stream, IL 60197-7491.
We are committed to resolving disputes within five working days.
Part V. Data Storage and Security
Alpha USA protects user information with the following security measures: hardware firewalls, password protection, SSL encryption and other technology and procedures used to protect consumer privacy.
If you have any further questions about privacy or security, please contact us by sending an email to: firstname.lastname@example.org.
(1) Alpha USA will not trade, share, or sell a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations. This policy is applicable to both online and offline donors.
(2) Alpha USA will only share or sell personal information once the donor has given us specific permission to do so.
Part VII. Conflict of Interest and Whistleblower Policies
The content on this website is provided for your personal and private non-commercial use only. You may not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit this or any other content for any other purposes without the prior written consent of Alpha USA.