Frequently Asked Questions
Questions about Running Alpha
How do I find out everything I need to know about running Alpha?
Hit Run from the top menu and sign up to Alpha Builder, from here you will get all the information you need to run Alpha. Once you have created your Alpha you'll have access to all Alpha materials for free download. Just click on 'materials' and search for what you're looking for.
Where do I find promotional material? I don't want to customize it.
You can buy all your promotional material from Alpha USA Store, even the material that you don’t want to customize. Please visit Alpha Print Shop for all of your invites, posters, postcards, wallet cards and banners with the new branding. You can also download them for free by signing up to Alpha Builder in Run.
Where has ‘Register your Course’ gone?
You can now find everything you need, including registration, in Run. Sign up to Alpha Builder and promote your Alpha on alpha.org so that guests can find it. We've renamed 'Register your Course' as ‘Promote'.
How can I edit an existing Alpha?
If you already have an existing Alpha you can edit your information in Run. Be sure to login (top right) with your existing login information.
How can I delete or un-promote an existing Alpha?
If you would like to delete or un-promote your Alpha, please send this request along with details (Name of Alpha, City, State) to email@example.com and we will be happy to make this change for you.
Where can I find downloadable resources?
To find Alpha resources, sign up to Alpha Builder in Run, then you can search for materials in ‘I’m looking for’. You can find bought resources at Alpha USA Store and promotional material at the Alpha Print Shop. Our e-books are available via many online retailers.
How do I buy resources from Alpha?
You can buy resources at Alpha USA Store and customizable promotional material at the Alpha Print Shop. If you can’t find what you’re looking for online please email us at firstname.lastname@example.org or call the Store Hotline at 1-800-DO-ALPHA. Hotline hours: Monday–Friday 8am–5pm CT.
How can I get your latest catalog?
The latest Alpha Store Catalog can be downloaded for free from Alpha USA Store, or if you wish to order a hard-copy, please email us at email@example.com or call the Store Hotline at 1-800-DO-ALPHA. Hotline hours: Monday–Friday 7am–5pm CT.
Where can I find information about how to run Alpha for my audience, e.g. youth?
Go to Run, sign up to Alpha Builder and answer the questions to let us know about your Alpha. You’ll then get everything you need, including advice on how to run Alpha for your audience and in your context. Alpha fits any setting and is for anyone.
Where can I find all the information I need about the new branding?
Click here for branding guidelines, please read them if you want to use the branding yourself.
When should I start using the new Alpha logo?
We would like people to start using the new logo as soon as possible! This will help maximize the impact of the new branding as it is used around the world.
Do we still keep using the old Alpha logo?
No, we have said goodbye to the Alpha man, he has been replaced with the red Alpha question mark.
But the Alpha man is still on my banner and other resources?
Don’t worry, we will more than likely see the Alpha man for a short time. We understand it would cost a lot of money for local teams to replace him everywhere at once.
How do we change to the new logo?
A good start is to make a list of everywhere you currently use the old Alpha logo, for instance on your website, publicity posters, or on your Facebook page. Then, in each place, change it to the new Alpha logo as soon as you can.
Do I use a specific question mark?
No, that’s the beauty of the new Alpha branding. It’s designed so the question mark is always changing. The font of the question mark should always be different each time you use it. Refer to the ‘usage guidelines’ for advice.
So, I can use different question marks?
Yes. In fact, always try to use different question marks across your communication. For example, you should use a different question mark on your Facebook page compared to your Alpha invite. The Alpha font in the red dot always remains the same though – make sure you use 'ITC Avant Garde Bold'.
Can I use other colors for the logo (like blue or purple)?
No, you should always use a color from the warm red color spectrum with the new Alpha logo. The red coloring of the question mark is our link to the old Alpha logo, it’s good to keep this so people recognize we’re still Alpha.
When will all the Alpha products have the new Alpha logo?
Our products are currently in the design studio and will be available to purchase soon. Keep an eye on alphausa.org and check with your local office for updated resources.
If I buy my resources (e.g. DVD, Team Guide) in bulk now, will they be out of date in six months?
It is possible, as we are working on updating all Alpha resources. We recommend ordering just enough for what you need in the short term, then ordering more when the new design is ready. Please contact us at firstname.lastname@example.org with any questions.
Can I make my own publicity?
Yes. Be sure to follow the usage guidelines. Using the new logo in a big and bold format overlaid on photographs of people looks great. Use the hashtag #TryAlpha or #RunAlpha to share your creation or email yours to your local office.
How do we take our own photos?
Photography guidelines are available from Alpha. Download them here or contact us.
How can I find out more about the new Alpha brand?
Sample logos and more detailed information about the new brand are available to download from Run, log in or sign up and then search for them.
My question isn’t here. Can I add my question because I think others will be asking it too?
We’d love your help to make this information more useful. Please send us your question so it can be added to our FAQs.
The Alpha App is not working for me. What's wrong?
Currently, the Alpha App is unable to to sync with other devices. Thus, you cannot access your Alpha via the App. The App is under construction and will be updated soon. Thank you for your patience!
How can I get help and speak to someone?
Connect with the Alpha USA team for questions about running Alpha and to find the nearest course.
For press inquiries please contact the Press Center.
Questions about Trying Alpha
What is Alpha?
Alpha is a series of sessions exploring the basics of the Christian faith. Typically run over eleven weeks, each session looks at a different question around faith, and the talks are designed to create conversation in small groups afterwards. It’s totally free, it’s run all over the globe, and everyone’s welcome. Find out more about Alpha.
What happens at Alpha?
Every Alpha is different, but generally they have three things in common: food, a talk and conversation.
Food – Most sessions start with food, because it’s a great way to connect and get to know everyone there.
Talk – The talks explore the basics of the Christian faith and are designed to inspire conversation. Usually around thirty minutes long, they can be given as a live talk or played as an episode. Watch a talk
Conversation – There is a discussion after the talk where you can share your thoughts and ideas on the session’s topic. You can say anything
How can I find an Alpha near me?
Just head to Try Alpha and type in your location to find an Alpha where you are – then you can contact the team running it to let them know you’re interested in coming, and they can answer any questions you might have about that course.
How much does it cost?
Alpha is completely free – and there’s no follow-up if you don’t want to come back after the first session.
How do I sign up?
Just head to Try Alpha and type in your location to find an Alpha where you are – then you can get in touch with an Alpha near you, and let them know you’re interested in coming.